We have an exciting list of Product updates for May, bringing powerful new capabilities across our platform to enhance fraud prevention, compliance, and merchant risk management. This month’s updates have a mix of products and feature enhancements such as, a Fake Candidate Screening product (Beta), International eKYC, Partner ID Queues, Manual KYC options, enhanced rules and aggregations, AI summaries, and Web360 dashboard for Merchant Risk.

Fraud Prevention

Fake candidate screening (beta)

We're excited to introduce the beta launch of our Fake Candidate Screening feature, a new solution designed to protect organizations from fraudulent job applications and candidates.

Using Sardine's sophisticated fraud-fighting platform, this product integrates directly with HR and recruitment systems, including Ashby ATS and popular interview tools like Zoom and Google Meet.

By automatically filtering out fake candidates during the application and interview processes, our product helps recruitment teams save valuable time and effort. This includes identifying individuals using stolen identities or applying from unapproved geographical areas.

Compliance

Global KYC

To support our enterprise clients with international users, Sardine has expanded its KYC functionality on a global scale. This enables the platform to effectively verify identities worldwide, a crucial element of the Customer Identification Program (CIP) compliance process.

Global KYC allows our customers to leverage Sardine's full suite of AML Compliance products globally and meet regulatory requirements effectively using a single platform. International users can now easily onboard the Sardine platform via DZ.

We support a wide range of countries across Asia Pacific, North America, Europe, Middle East and Africa, and Latin America. Sardine uses multiple sources for identity verification, employing waterfall techniques for thorough checks.

Country code extraction from transaction notes

We have a new capability to effectively extract country codes from unstructured address fields within transaction notes.

This is crucial for BSA/AML regulations, which require sanction screenings on potentially risky information and reporting red flags to authorities. A common challenge in Compliance has been accurately parsing unstructured addresses to extract country codes while minimizing false positives. This new feature provides accurate identification of unstructured data in transaction records and substantially decreases false positives.

The capabilities include ISO Code Extraction (ISO2 and ISO3), Country Name Extraction (case-insensitive with spelling variations), Deduplication of country mentions, Common Word Filtering to exclude non-country terms, and Location Name Normalization to map various references to standard country codes. Customers can easily integrate this by adding a simple code to their rules.

Run manual KYC checks

Customers can now perform manual KYC (Know Your Customer) checks directly from the Sardine Dashboard, including phone and SSN enrichment. This enhancement simplifies the KYC process, allowing for quicker checks without the need for API calls and specialized knowledge that was previously required.

Users can enter information such as phone, first and last name, email, DOB, SSN, and address into the dashboard. The Sardine platform then creates a session and performs KYC checks in the background, with results viewable on the Session Details page for further investigation.

Merchant Risk

Web360 business page

We have launched a new Web360 monitoring, now accessible as a dedicated tab on the Business page. This page serves as the central hub for our new Web360 tool, which is an Enhanced Due Diligence (EDD) tool designed for business risk management and verification.

Web360 comprehensively analyzes businesses based on various parameters such as web traffic patterns, reviews and ratings, industry categorization, and predefined rules.

Customers have the flexibility to integrate Web360 during both onboarding and ongoing monitoring processes. This dedicated page allows clients to view Web360 results clearly and efficiently within a single view, significantly expediting the review of cases for merchant risk.

The improvements include dedicated widgets for each information group related to a business or merchant, offering a better user experience through organized relevant information.

KYB AI overview

Our KYB solution now features a new AI overview option. This AI provides a succinct summary of KYB data, including the overall risk level, key risk factors, and suggested next steps. This innovation makes the review of KYB results quick, easy, and efficient.

The key observations guide customers to the most important items to focus on first, providing enhanced oversight. The final recommendation offers actionable steps for analysts based on the KYB results.

Customers can access this summary by simply clicking on the AI Overview option on the KYB tab in the dashboard.

Platform

Connections graph enhancements

The Connections Graph on the Customer Profile page is improved to provide a better user experience. The new radial layout offers a cleaner display and a unified design consistent with the Network Graph Explorer.

These enhancements allow our customers to understand connections more quickly and find key information more efficiently through new layout and node expansion capabilities. Also, customers can now customize and save their view, making the graph easier and more productive for their specific needs.

New 3DS rule templates

We have added a new rule template called 3DS to our Rules page, specifically designed to support 3D Secure authentication. This new template allows customers to use prebuilt 3DS rules for enhanced fraud detection capabilities.

Partner ID queues

To streamline business-level operations and enhance case management, we've implemented a new Partner ID-level queue. Previously, reviewing multiple KYC sessions for a single application was complex due to the lack of a unified business view. This enhancement effectively groups all related sessions and activities, consolidating them into a single, manageable alert for much easier review.

This leads to quicker and more efficient evaluations of business partners and entity groups, ensuring thorough assessments and stronger collaboration. It also provides comprehensive insights into the performance and reliability of business partners, enhancing decision-making and risk management. Our next step is to build a dedicated partner-level session page to further centralize these workflows.

These updates represent our ongoing commitment to providing a platform that addresses the evolving needs of fraud prevention, compliance, credit, and merchant risk management. We are dedicated to provide our users with the tools necessary to protect their businesses and ensure secure operations.

For more information or to request a demo of these new features, please reach out to us!.