SardineCon SF/2026

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Fraudology

Behavioral biometrics fraud detection using digital tripwires and landmines

Guest: Matt Vega

Let’s break this down.

One of the most powerful signals fraud teams can study isn’t a device ID or a payment instrument.

It’s behavior.

How someone moves through an app. How they interact with a page. How their behavior compares to the thousands or millions of legitimate customers using the same platform.

In this episode, I sit down with Matt Vega, Director of Fraud Strategy at Novo, to talk about how behavioral biometrics fraud detection can help fraud teams identify attacks before the transaction even happens.

Matt has spent years building fraud programs at companies like Instacart, Fanatics Digital, and now Novo. And one of the things I’ve always appreciated about his approach is how practical it is.

He focuses on understanding what normal behavior actually looks like.

Because once you understand that baseline, fraud becomes much easier to spot.

And this is where the concept of digital tripwires and landmines comes in.

These are signals embedded within user journeys that help fraud teams identify anomalies early, sometimes long before an attacker reaches checkout or attempts to move money.

Here is what behavioral biometrics fraud detection looks like in practice:

  • monitoring user interaction patterns across applications and devices
  • identifying behavioral anomalies during login or transaction flows
  • embedding behavioral “tripwires” to detect suspicious activity early
  • detecting account takeover attempts before funds move

What you’ll hear in this episode:

  • How behavioral biometrics improves fraud detection accuracy
  • Why understanding legitimate user behavior is critical for fraud teams
  • How digital tripwires help detect attacks early in the user journey
  • Why fraud strategy must adapt as companies scale
  • The importance of strong partnerships with fraud technology vendors

You should listen to this episode if you:

  • work in fintech fraud prevention or risk management
  • design fraud detection systems for digital platforms
  • want to understand how behavioral biometrics works in practice
  • are building scalable fraud prevention strategies

If you liked this episode, be sure to subscribe and review the podcast on iTunes, Spotify, YouTube, or wherever you listen to podcasts. It really helps with getting the word out.

Episode notes & key takeaways

One of the biggest ideas Matt and I explore in this conversation is that fraud detection works best when teams understand the entire customer journey.

Fraud rarely begins at the moment of payment.

Most attacks start much earlier in the user experience.

Account creation. Login attempts. Navigation patterns. Device behavior.

When fraud teams monitor those behavioral signals, they gain visibility into activity that traditional fraud systems may miss.

Behavioral biometrics reveals fraud signals earlier

Behavioral biometrics focuses on how users interact with systems rather than just who they claim to be.

That interaction creates a behavioral profile for legitimate customers.

When activity suddenly deviates from that baseline, fraud detection systems can flag the anomaly.

Operational indicators may include:

  • unusual navigation patterns during account sessions
  • behavioral changes during authentication or payment flows
  • interaction patterns inconsistent with previous user behavior
  • activity signals associated with automated fraud tools

Digital tripwires help detect fraud in real time

One concept Matt explains particularly well is the idea of embedding tripwires within the user journey.

These signals help detect suspicious behavior before an attacker completes a fraudulent action.

Instead of waiting for fraud to occur, systems can identify risk earlier.

Operational indicators may include:

  • behavioral signals triggered during onboarding flows
  • interaction anomalies during login or password resets
  • suspicious navigation through account settings
  • unusual activity across high-risk user flows

Understanding good behavior is the foundation of fraud detection

Fraud detection systems often focus heavily on identifying bad behavior.

But one of the most important steps is understanding what legitimate customer behavior actually looks like.

When fraud teams build strong behavioral baselines, anomalies become easier to detect.

Operational indicators may include:

  • analysis of normal customer journeys across the platform
  • behavioral patterns associated with trusted users
  • deviations in navigation or interaction timing
  • activity patterns that signal automation or manipulation

Vendor partnerships strengthen fraud defenses

Another theme Matt and I discuss is the importance of building strong partnerships with fraud vendors.

Technology alone doesn’t solve fraud.

The people behind the systems matter just as much.

Operational priorities may include:

  • evaluating fraud vendors based on real-world expertise
  • ensuring systems integrate with existing fraud infrastructure
  • building redundancy across fraud detection tools
  • implementing failover systems to maintain protection

The key thing I always remind fraud teams about behavioral signals is this.

Fraudsters can fake identities.

They can spoof devices.

But mimicking human behavior consistently across an entire user journey is much harder.

And that’s exactly why behavioral biometrics is becoming such a powerful tool in modern fraud prevention.

Host
A smiling woman with short brown hair and glasses, wearing a black and white striped blazer.
Karisse Hendrick
Ecommerce Fraud Prevention Consultant