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Fraudology

Why online fraudsters are like toddlers \+ recent fraud threat updates

Today I am talking about coordinated fraud attacks and what they reveal about how fraudsters behave when they are persistent, unpredictable, and constantly testing boundaries. Because that is really the issue here. The more time you spend in fraud, the more you realize that bad actors do not just follow one script. They push, probe, react, and keep looking for the weak spot, a lot like toddlers who are curious, relentless, and surprisingly creative when they want something.

In this episode of Fraudology, I share three ways online fraudsters remind me of toddlers after an unexpected trip to help care for two very young children. And yes, the comparison is funny, but it is also useful. Because when you are responsible for keeping fraudsters in check, you have to be ready for what they might throw at you next, just like you do when you are caring for kids under five.

I also provide updates on a recent wave of coordinated fraud attacks targeting online retailers and, increasingly, websites that only sell company gift cards. I walk through how organized fraud rings continue to create serious problems for merchants, often by exploiting the specific third-party provider each retailer relies on for transaction risk analysis, and how each fraud provider is responding in its own way. There are a lot of lessons in that, especially when you start comparing which approaches are actually holding up best. I also touch on card testing warnings at a high level, since that has become a frequent topic among online merchants and companies that process online payments, including PSPs and payment facilitators. And this matters. Because coordinated fraud attacks are not just about one tactic. They are about how bad actors adapt across merchants, payment systems, and fraud tools faster than many teams expect.

Here is what that fraud lens means in practice:

  • Coordinated fraud attacks often succeed because organized fraud rings test systems repeatedly until they find the weak point
  • Fraudster behavior patterns can look chaotic on the surface while still being highly strategic underneath
  • Gift card fraud attacks and third-party fraud provider exploits show how attackers follow value and operational gaps
  • Card testing warnings matter because small payment attacks often signal much larger merchant fraud defense issues

What you’ll hear in this episode:

  • Why coordinated fraud attacks against online retailers and gift card sites are creating new online retail fraud threats
  • How fraudster behavior patterns can teach teams a lot about readiness, response, and resilience
  • What gift card fraud attacks and third-party fraud provider exploits reveal about modern ecommerce fraud tactics
  • Why fraud provider response matters so much when sophisticated fraud attacks hit multiple merchants at once
  • What merchants, PSPs, and payment facilitators should know now about card testing warnings and payment fraud alerts

You should listen to this episode if you:

  • Work in fraud, ecommerce, payments, or merchant risk and need to understand coordinated fraud attacks
  • Want practical insight into fraudster behavior patterns, bad actor coordination, and fraud threat intelligence
  • Need a better view of gift card fraud attacks, online retail fraud threats, and digital fraud prevention
  • Are reviewing third-party fraud provider exploits, fraud provider response, or merchant fraud defense strategies
  • Care about card testing warnings, payment fraud alerts, and stronger ecommerce fraud tactics for active attack periods

If you liked this episode, be sure to subscribe and review the podcast on iTunes, Spotify, YouTube, or wherever you listen to podcasts. It really helps with getting the word out.

Episode notes & key takeaways

Fraudsters often behave less like masterminds and more like relentless boundary testers

Let’s break this down. One of the more memorable points in this episode is the comparison between online fraudsters and toddlers. Not because they are the same, obviously, but because the behavior pattern is surprisingly similar in one important way: they keep testing limits.

That matters because fraudster behavior patterns are not always about one perfect attack. A lot of the time, they are about repeated attempts, small experiments, changing tactics, and constant pressure on whatever system looks easiest to manipulate. That is what makes coordinated fraud attacks so exhausting for merchant teams. The attackers are not waiting for a perfect opportunity. They are creating one by probing until something works.

This is exactly why the toddler comparison is more useful than it first sounds. If you know the behavior is persistent, opportunistic, and reactive, you stop assuming the first failed attempt means the threat is over.

  • Fraudster behavior patterns often involve repeated testing rather than one-shot attacks
  • Coordinated fraud attacks can look messy while still following a deliberate pressure strategy
  • Merchant fraud defense gets stronger when teams expect persistence instead of isolated attempts
  • Bad actor coordination often shows up through repeated experimentation across the same weak points

Coordinated attacks are hitting retailers and gift card programs at the same time

This is where things get especially practical. I also share updates on a recent wave of sophisticated fraud attacks targeting online retailers and, increasingly, sites that only sell gift cards. And that shift matters.

Gift card fraud attacks are especially attractive because they convert stolen payment access into fast, transferable value. Once fraudsters realize a merchant or a gift card portal is vulnerable, they can move quickly. And when those attacks are coordinated across multiple businesses, the pressure on fraud teams increases fast.

This is exactly why online retail fraud threats cannot be viewed one merchant at a time. Attackers are looking across the ecosystem for repeatable patterns, similar controls, and shared weak spots.

  • Coordinated fraud attacks often spread across merchants that share similar workflows or vendors
  • Gift card fraud attacks create fast monetization paths for organized fraud rings
  • Online retail fraud threats increase when attackers can reuse tactics across multiple targets
  • Fraud threat intelligence is more useful when teams understand how attacks travel across the market

Third-party fraud tools can become part of the attack path if providers are not ready

One of the most important points in this episode is that this attack group often exploits the specific third-party provider a retailer relies on for transaction risk analysis. And yes, that is a big deal.

Here’s what is actually happening. Fraudsters are not just attacking merchants. They are learning how merchant fraud stacks behave. If they can figure out how a provider scores, routes, or screens transactions, they can tailor the attack to fit the blind spots of that system. That changes the conversation from isolated merchant fraud to broader third-party fraud provider exploits.

This is where fraud provider response becomes incredibly important. Different providers are approaching the same fraud wave in very different ways, and those differences create valuable lessons for merchants trying to understand which defenses are actually working.

  • Third-party fraud provider exploits can turn shared tooling into a shared vulnerability
  • Fraud provider response matters because attackers often study how controls behave in production
  • Sophisticated fraud attacks become more scalable when bad actors can predict vendor behavior
  • Digital fraud prevention depends partly on understanding the limits of outsourced decisioning tools

Card testing warnings should never be treated like a minor nuisance

I also raise a flag on card testing, which is especially important for online merchants, PSPs, and payment facilitators. Even though it is only a high-level preview in this episode, the warning matters.

Card testing often gets dismissed as annoying low-dollar fraud. That is a mistake. It is one of the clearest signals that attackers are actively probing payment systems, validating stolen cards, and preparing for larger abuse. That is why card testing warnings belong in the same conversation as coordinated fraud attacks. They are often part of the same broader pattern of system probing and monetization.

If you are seeing unusual small transactions, repeated authorization attempts, or odd bursts of payment activity, you should not assume it will stay small.

  • Card testing warnings often signal broader payment fraud alerts on the horizon
  • Coordinated fraud attacks may begin with low-value probing before escalating
  • Merchant fraud defense should treat card testing as an intelligence signal, not just a cleanup issue
  • Ecommerce fraud tactics often start with validation activity before larger fraud attempts follow

The real lesson is that readiness matters more than reacting after the pattern is obvious

The broader lesson from this episode is that merchants need to think less about stopping one attack and more about staying ready for evolving ones. That is true whether the threat is gift card fraud, vendor exploitation, or card testing.

If fraudsters behave like relentless boundary testers, then merchant teams need systems, processes, and instincts built for that kind of pressure. That means stronger monitoring, faster escalation, better communication with providers, and a willingness to adapt controls before the losses become obvious.

That is really the point of this episode. Coordinated fraud attacks do not just test systems. They test how quickly teams can learn.

  • Coordinated fraud attacks require ongoing readiness, not one-time fixes
  • Merchant fraud defense improves when teams adapt before the pattern fully matures
  • Fraud prevention updates are most useful when they change operational behavior, not just awareness
  • Payment fraud alerts should be treated as opportunities to tighten controls before losses scale

The bigger theme in this episode is that fraudsters are often most dangerous when they are persistent, adaptive, and willing to keep pushing until someone gives them a path through. I use a simple parenting analogy to make that behavior easier to recognize, then connect it to very real threats facing merchants right now, including gift card fraud attacks, vendor exploitation, and card testing. And that is the real takeaway. Fraud teams do better when they stop assuming attackers will play fair, stay still, or give up easily.

Host
A smiling woman with short brown hair and glasses, wearing a black and white striped blazer.
Karisse Hendrick
Ecommerce Fraud Prevention Consultant